Who we supportat home in Romford & Essex
From childhood to end of life, we support people at home across Romford and Essex. We don't sort people into packages. We start with the person, the household around them and what a good day actually looks like, then work out what support makes that possible.
01Older Adults
Help at home that protects independence rather than replacing it.
From a single morning call to full live-in support, we help older adults stay in the home they know, surrounded by the things and people that matter to them.
02People Leaving Hospital
Safe, fast discharge support so beds are freed and people go home.
Short-term reablement and step-down packages arranged at pace, working with discharge teams to get people home safely and prevent readmission.
03Adults with Learning Disabilities
Support that starts from what someone can do, not what they can't.
Supported living and outreach for adults with learning disabilities and autistic adults, built around choice, routine and the least restrictive option.
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People with Complex Health Needs
Clinically-led care at home as a real alternative to hospital.
Person-specific trained carers supporting long-term conditions, acquired brain injury, spinal injury and ventilated care in the community.
05Family Carers
Because the people doing the caring need looking after too.
Respite, sitting services and emergency cover that give family carers a genuine break, with the reassurance that standards don't drop while they're away.
06Children & Young People
Early support that keeps young people at home and in school.
Edge of care, hospital diversion and short breaks for children and young people with additional needs, delivered with their family around them.
Working withsocial workers, discharge teams and commissioners
Emergency, urgent and planned referrals each have a response target we hold ourselves to, and a mobilisation window we'll be straight with you about. Tell us the date and we'll tell you whether we can meet it.
Arranging care,step by step
No assessment fee, no obligation, and a straight answer about timescales at every stage.
Get in touch
One call or message. Tell us what's happening, we'll listen first and explain the options in plain English, with no obligation.
Free assessment
We visit at a time that suits you, meet everyone involved and assess needs, risks and what a good day actually looks like for you.
Your care plan
You get a written, person-centred plan and carers matched to you: for skills, for training, and for whether you'll get on with them.
Review and adjust
Needs change. We review regularly, respond quickly when things shift, and you keep the same point of contact throughout.
The thingsfamilies ask first
Can't see your question? Call us and ask. There's no wrong way to start.